Regulatory & Compliance Framework

Legal & Regulatory Compliance

Operational disclosures under the Drugs & Cosmetics Act 1940, Clinical Establishments Act, and Ministry of AYUSH Telemedicine Guidelines.

1. Corporate & Operating Entity

Dr.Ayya Telehealth Services is operated as an integrated digital healthcare network. All teleconsultations are facilitated through verified, council-registered medical practitioners.

2. AYUSH Practitioner Credentialing

Every doctor in our network undergoes mandatory verification including:

  • Verification of degree certificates (BAMS, BSMS, BHMS, BNYS, BUMS, MD/MS AYUSH) against state/national medical registries.
  • Validation of active registration certificates with State AYUSH Councils or National Commission for Indian System of Medicine (NCISM).
  • Periodic clinical audits, prescription adherence checks, and patient satisfaction governance.

3. Pharmacy & Medicine Dispensing Compliance

All medications available on Dr.Ayya are manufactured by GMP-certified pharmaceutical units and dispensed by licensed retail pharmacies adhering to Drugs & Cosmetics Rules 1945. No scheduled medicines are dispensed without verified medical prescriptions.

Grievance Officer

For regulatory inquiries: compliance@drayya.com